To Achieve Success - Spend a Day in Your Client’s Shoes with Jim Armstrong

Uncategorized Nov 12, 2020

This episode will bring you the unique perspective of the client journey as Moshe Amsel interviews Jim Armstrong, co-founder of The FOTA Project. Three years ago, Jim and his wife had a loved one that was arrested and in this episode Jim analyzes how he chose which law firm to hire. Jim goes through each of his meetings with the firms and points out where they went wrong and where the firm he chose went right. Listening to Jim’s journey through this process will help place you in the client’s shoes and determine how you can improve your firm to fit your clients’ needs.

Resources mentioned:


The Fota Project -


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Connect with Jim - [email protected]

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