Most law firm owners think their results speak for themselves — but in business, silence kills opportunity.
When you’re in front of a potential client or referral partner, you have one shot to communicate your value in a way that connects, engages, and converts. In this episode of Profit with Law, Moshe Amsel sits down with presentation strategist Elizabeth Bachman to unpack exactly how to speak with impact in the moments that matter most — sales calls, client meetings, and networking conversations.
You’ll learn how to use Elizabeth’s powerful Problem–Solution–Benefit framework to transform any message from technical to compelling — and ensure people remember why your work matters.
Â
🔹 Here’s what you’ll discover:
Are you struggling to maintain effective communication and client satisfaction in your law firm?
Join Moshe Amsel and Brian Glass, partner and trial lawyer, as Brian shares his expert strategies on creating effective client roadmaps, the importance of personal touch over automation, and why setting clear expectations is vital for client satisfaction. Moshe and Brian also dive into key factors that contributed to an impressive 383% revenue growth in Brian's division and the crucial role of speed and efficient case selection.
Listen now to uncover the secrets to transforming your legal practice and ensuring a positive client experience!
Â
[00:00] - Introduction to Brian Glass
[14:37] - What Fuels Long-Term Success in Law Firms?
[26:30] - The Secret Ingredients of Exceptional Law Firm Customer Service
[40:53] - The Number One Key to Law Firm Growth
[48:34] - Brian's Parting Piece of Advice
Take the Law Firm Growth Assessment and find out how y...
Moshe Amsel
Author
Moshe Amsel the host of the Profit with Law podcast is not an attorney. As the owner of a successful accounting firm DreamBuilder Financial and Law Firm Growth coaching organization Profit with Law, Moshe has proven that there are better and different ways for a law firm to do business and be successful.