Get and Keep More Clients by Becoming Referable– with Stacey Brown Randall
Most law firm owners believe that doing great legal work is enough to earn referrals—but that assumption could be costing you thousands in missed opportunities.
In this episode of Profit with Law, Moshe Amsel sits down with referral expert Stacy Brown Randall to reveal why your client experience is the real engine behind sustainable growth. You’ll learn how to create a practice clients can’t stop talking about—without begging for reviews or awkwardly asking for referrals.
If you’re ready to break free from chasing new clients and start attracting them naturally, this conversation is your roadmap.
Â
🔹 In this episode, you’ll learn:
- How “buyer’s remorse” kills referrals—and the one touchpoint that stops it fast
- The simple formula for a referable client experience (it’s more than just good work)
- How to build authentic client relationships that fuel steady firm growth
- What truly makes clients remember and recommend your firm
- Low-cost, high-impact ways to instantly improve you...
How to Be a Better Lawyer: The Human Connection with Neal Goldstein
On paper, most people might think that they want the most efficient lawyer. But the truth is, when someone needs legal help, they’re not looking for the lawyer with the most successful cases. They want the lawyer who cares about them — someone really in their corner. Put yourself in their shoes. Who would you rather work with: a machine, or someone you know, like, and trust? Be the person who calls them back, who assures them that everything will be alright. Share a piece of your story, build a human connection, and create an authentic relationship.
In this episode, Neal Goldstein joins us to talk about the importance of building a human connection with clients. He also shares how his challenging childhood shaped his values and the story of how he became a personal injury lawyer. Neal emphasizes that personal connections and humanizing your relationship are key to fostering a repeat client base.
If you want to know how to create a human connection with clients, this episode is for...
Stay connected with news and updates!
Author
Moshe Amsel
Author
Moshe Amsel the host of the Profit with Law podcast is not an attorney. As the owner of a successful accounting firm DreamBuilder Financial and Law Firm Growth coaching organization Profit with Law, Moshe has proven that there are better and different ways for a law firm to do business and be successful.
