There is only so much an independent lawyer running their own practice can do. Although feasible, your limited time and business expertise hold you back from achieving maximum profitability. Stacking workload from multiple responsibilities means fewer clients served and increased chances of oversight. Missed calls, lack of rapport, and collections issues can all contribute to a loss in profit. What you need is to hire key administrative staff to reduce workload.
The optimal setup for a law firm has lawyers focused on legal work. This frees up time for more clients and ensures efficiency to unlock peak profitability.
In this episode, Brett Trembly joins us to discuss his new book, 24 Months to Freedom: How Modern Law Firms Use Smarter Staffing Solutions to Fast-Track Their Way to Success. He explores how you can resolve the issues a solo lawyer faces by building a support team. Brett also highlights the benefits of hiring offshore talent.
If you are considering support staffing solutions to boost your profitability, then this episode is for you.
Brett: “You can’t skip steps when it comes to training people and building a team. As your team gets bigger and bigger, then the people you hired and trained two years ago, now they can start training your team.”
Moshe: “Your inventory is your people. It’s the number of hours available — it doesn’t have to be the lawyer’s hours. There [are] a lot of other functions that happen. And it’s all a package that you’re selling to your clients.”
Moshe: “As long as you are holding on to all of those other roles that assistants are doing, you’re limiting the capability of your firm to produce peak profitability.”
Brett: “If you don’t have an assistant, you are an assistant. And that’s the fastest way to free up a good chunk of your time.”
Moshe: “One of the easiest ways to differentiate myself from the competition is to simply answer the phone.”
Brett: “When we do anything other than legal work [like answer phone calls], we’re giving the impression that we’re not in demand. Our time is easy to come by, therefore, we must be really crappy lawyers.”
Brett: “Billing is the bane of most lawyers’ existence. We just sit on hundreds of thousands of dollars of accounts receivable that we don’t send invoices for, or we don’t track properly.”
Moshe: “The billing clerk could care less. They don’t have a relationship with the client. They don’t have answers to any questions the client has. All they know is: ‘you have an outstanding invoice, and I’m calling you to collect it.’”
Brett: “There’s so many little things you can do to stand out that’s going to create raving fans and make people refer to your business.”
Brett Trembly is the CEO and co-founder of Get Staffed Up, a company that helps lawyers find smart staffing solutions towards delegating their way to freedom. His second book, 24 Months to Freedom, paves the groundwork for building the right support team necessary for a law firm to unlock peak profitability.
Brett is also the founding partner of Trembly Law Firm, where his legal team currently consists of over 40 staff, including over 10 attorneys. He is also a former president of the Miami Kendall Bar Association and former Vice-Chair of the Florida Bar 11th Circuit Grievance Committee. Furthermore, Brett is a three-time Super Lawyers Rising Star in Florida and was named a Super Lawyers for the past 2 years.
Connect with Brett on LinkedIn.
Looking to build a support team for your business? Connect with Get Staffed Up on their website, LinkedIn, Instagram, Facebook, Twitter. You may also call (866) 763-4405.
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