On this episode of the Profit with Law Podcast, host Moshe Amsel sits down with marketing strategist and author Eli Natoli to explore why most law firm marketing falls flat — and what to do instead. Eli shares her Service First framework, revealing how emotional resonance, authenticity, and clarity of values can create stronger client connections than any “tactical” hook ever could.
If you’re ready to attract the right clients without the marketing grind, this conversation is a must-listen.
[00:00] Why relationships—not tactics—drive law firm marketing
[03:24] From NASA to law firms: Eli Natoli’s unique journey
[08:22] Why some marketing soars while others flop
[10:57] The real secret to attracting right-fit clients
[14:59] How your values and beliefs shape your firm’s brand
[18:33] Struggling with your “why”? Here’s how to stand out
[22:18] Turning identity into impact: practical branding steps
[25:01] The silent ROI killer in your law firm marketing
[30:07] Why most personal branding advice misses the mark
[31:27] Where to start uncovering what sets your firm apart
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Connect with Eli Natoli: LinkedIn | Website
Eli is a marketing strategist and the author of Service First. For over two decades, she’s helped experts—especially those in relationship-driven fields like law—clarify what makes them truly stand out and design a client path that builds trust before a single consultation. Her work resonates most with those who are done with the marketing grind and focused on building a reputation that powerfully attracts the right clients.
Connect with Eli Natoli on her Website. You can also follow her on LinkedIn.
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